The below video is the Communication Service leaflet in BSL format
Under the Equality Act 2010 deaf people have the right to access services equally to someone who is hearing. If you have an appointment, then the service provider is responsible for arranging a BSL/English Interpreter or Lipspeaker.
The Deafness Resource Centre can provide BSL/English Interpreters, Lip speakers, and Deafblind Interpreters. We will only provide fully qualified, experienced interpreters etc suited to the booking request. Our language service professionals are all registered with NRCPD* or an equivalent body, and who hold an enhanced DBS (Disclosure and Barring Service disclosure, Professional Indemnity Insurance, and appropriate qualifications.
NRCPD (National Registers of Communication Professionals working with Deaf and Deafblind People) is a professional register and therefore its members adopt and adhere to their code of ethics and working practices. More information can be found here – http://www.nrcpd.org.uk
Our Language Service Professionals are experienced in the following settings: medical appointments, general meetings, specialist i.e. legal, mental health settings, school settings and conferences.
If you need to book an interpreter, please email the Communications Service on evonne.evans@deafnessresourcecentre.org with your request or telephone 01744 23887
If you are a registered Interpreter / Lipspeaker / Language Professional and would like to join our freelance team then please contact evonne.evans@deafnessresourcecentre.org
The Deafness Resource Centre also have “I am Deaf” cards for deaf clients. Clients keep these and take them to doctors and hospital appointments so they can contact us to book interpreters. You can contact the Deafness Resource Centre to obtain one.
Feedback:
“I would like to thank you Evonne for always been there to connect to help and support me.
A thoroughly brilliant service, One to feel proud of. 😊“
“DRC are 100 percent!!! 🤗 DRC are very good support and work hard to sort things out”.
“All I can say, I am so thankful and really appreciate what you and other members of staff do for the deaf people. Thank you and Bless you all”