Data Protection – Privacy Statement

The Deafness Resource Centre is committed to ensuring that your personal data is held in accordance with the law. For the purposes of the act:

  1. The Data Controller is the Deafness Resource Centre
  2. Our address is 32-40 Dentons Green Lane St Helens WA10 2QB
  3. If you want to access your information or have any queries regarding Data Protection please contact the Chief Officer, at the above address
  4. Personal data on individuals is held either to allow us to provide our services, or because we are required to do so by law.
  5. Personal data is held in accordance with the Data Protection principles below
  1. If at any point you are concerned that we are not complying with Data Protection rules you can contact the Information Commissioner’s Office at

 Data Protection Principles

We endorse and adhere to the principles of the Data Protection Act 2018 which specify that data must:

Handling of Personal/Sensitive Information

The Deafness Resource Centre will, through appropriate management and the use of strict criteria and controls:-

In addition, the Deafness Resource Centre will ensure that:

Access to Personal Data

All individuals who are the subject of personal data held by us have a right to:

This right is subject to certain exemptions which are set out in the Data Protection Act.  Any person who wishes to exercise this right should make the request in writing to the Chief Officer

There is no fee payable for each subject access request.  If personal details are inaccurate, they will be amended upon request.  If by providing this information we would have to disclose information relating to or identifying a third party, we will only do so provided the third party gives consent, otherwise we may edit the data to remove the identity of the third party.

We aim to comply with requests for access to personal information as quickly as possible but will ensure it is provided within 30 days of receipt of a written request.

We are entitled to refuse to comply with a subject access request if you make repeated, unfounded or excessive requests.

Personal information will only be released to the individual to whom it relates.  The disclosure of such information to anyone else without their consent may be a criminal offence.


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