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Suffering From Financial hardship?

British Gas Energy Trust

St Helens Citizens Advice Bureau has received funding from the British Gas Energy Trust to assist clients in financial hardship to apply to the Trust for the following grants:


Gas and Electric arrears (including prepayment meters)

Funeral Expenses

Boiler repairs/replacements

Essential household items (cooker/fridge-freezer/washing machine)

Bankruptcy/Debt Relief Order Deposit

Advisors are also trained in energy efficiency advice and can assist clients in fuel poverty.

Criteria for applying

The only criteria for applying to the British Gas Energy Trust is financial hardship. You do not need to be in receipt of a particular benefit to apply, we have even had employed people receive grants.

If you have any savings or investments, it is unlikely you will receive an award from the Trust.

The Trust is open to everyone at present so you do not need to be a British Gas customer to apply. We have had successful applications for Scottish Power, Southern Electric, EDF, N Power and Utility Warehouse customers.

Application Process

It takes a single one hour appointment to complete an application to the British Gas Energy Trust and clients who are interested in applying can contact either Michael Egan, Ryan Smith or Laura Hitchen on 01744751380 to arrange an appointment.

It can take between 6 – 10 weeks for the Trust to process an application and if you are successful you cannot re-apply for two years. If you are unsuccessful you can re-apply at any time providing there is a change in your circumstances.

To watch a video interview with one of CAB advisors please access the following link:

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