We provide support for D/deaf people in St Helens, Halton & Knowsley, for children, young people, families and adults across Merseyside
Level 1: Starting Tuesday 3rd October: 6pm-8pm – NEW SPACES AVAILABLE!!
Level 2: Starting Thursday 28th September: 6pm – 8:30pm – NEW SPACES AVAILABLE!!
Book now, places go fast!
Every 1st Wednesday on the month: 6:30 – 8pm
Join us for our monthly face-to-face youth club for young people aged 8-16yrs. Lots of fun, activities and a great opportunity to meet new people and socialise.
Our Language Service Professionals are experienced in the following settings: medical appointments, general meetings, specialist i.e. legal, mental health settings, school settings and conferences.
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If however BSL is your first language please click on the link in the menu to visit our YouTube page for BSL videos for specific information. We will soon be adding BSL videos to our website to provide you with the information that works for you. Watch this space!
Keeping Our Community Safe. Please click to learn about a recent fraud alert, with BSL Video...
Fraud alert on social media!
We feel really sad that we have to announce this, but please be aware that there are people using social media claiming they work at The Deafness Resource Centre. They are also using the charity logos.
The names we are aware of are Claudia P Stanley and Mercy Cabrera – they DO NOT WORK at the Deafness Resource Centre now or in the past, please do not respond to any messages from this person.
If anyone claims to work for the DRC that you do not already know, please check with us first:
email: email@example.com or speak to a staff member you already know.
Welcome to The Deafness Resource Centre in St Helens
At The Deafness Resource Centre (DRC), we are dedicated to providing support, resources, and services to individuals who are D/deaf*, as well as their families and friends. Our centre is a hub of information, assistance, & community for the D/deaf population in St. Helens, Halton, Knowsley and the surrounding areas.
Our mission is to empower individuals with hearing loss to live fulfilling and independent lives. We understand the unique challenges faced by the D/deaf community, and we strive to break down barriers and promote inclusivity in all aspects of life.
What sets us apart is our team of experienced professionals who are passionate about making a difference. Our staff members are both D/deaf and hearing, who are also fluent in sign language and have extensive knowledge and expertise in various areas related to deafness. Whether you need advice on communication strategies, assistive technology, or access to education and employment opportunities, our team is here to help.
*D/deaf is a collective term used to describe people who are profoundly deaf, deafened, hard of hearing or deafblind.
Below is a brief overview of the deaf services and support we offer. Please click on each section to learn more
Information and Advice
We provide up-to-date information on a wide range of topics related to deafness, including communication methods, technology, legal rights, and more. Our knowledgeable staff is available to answer any questions you may have and offer guidance tailored to your specific needs.
Deaf Awareness, Training, BSL
We offer Accredited Level 1 and Level 2 British Sign Language Courses and D/deaf Awareness Training sessions to enhance communication skills, and promote D/deaf awareness. Training is available to individuals, organisations, school and groups. We also offer bespoke D/deaf Awareness Training so please contact us with your requirements. Read more here.
We offer sign language interpretation services for various situations, such as medical appointments, general meetings, specialist i.e. legal, mental health settings, school settings and conferences. Our interpreters are fully qualified, experienced interpreters and ensure effective communication between D/deaf and hearing individuals. Read more here.
We also offer Free equipment and up to date technology aids to support you in your independence. Please contact us if you would like an Assessment. Read more here.
Social & Recreational Activities
We believe in the importance of building a strong community. That’s why we organise social events, outings, and recreational activities where individuals with hearing loss can connect, share experiences, and have fun together. Read more here.
Children and Family Services
We believe that every child deserves a world of opportunity. Our dedicated Children and Families Team is committed to providing unparalleled support and resources for families with D/deaf children or CODA’s (Children of Deaf Adults). Read more here.
“DRC aim to deliver high quality services that empower, enable and support the D/deaf community”
How many people did we support across St Helens, Halton and Knowsley during 2022-2023?
Let us show you…
People attended Tinnitus Support Groups
Families received indepth Family Support
People received specialised equipment
2-18year olds participated in Ican Sign Programme
Families that completed 6 week Family Sign Course
Pass rate of students who completed Level 1 BSL
People attended Hard of Hearing Support Groups
Deaf Awareness Sessions delivered
“Hi I have just got back from the deaf awareness half day delivered by staff at the Deafness Resource Centre. I just want to say it is the best and most valuable 4 hrs I have ever spent in a classroom. The delivery was absolutely brilliant. I can’t say I will be the most prolific signer the trust will have but I will certainly continue to practise it and hopefully be able to welcome patients from the deaf community who choose to sign in their own language.
Staff Nurse – Whiston Hospital
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“I don’t know where we would be without the Deafness Resource Centre. They have helped us as a family immensely".
“For me, as a carer, the DRC are always there. I know I can ring or email any time for help and advice. The Deafness Resource Centre is a lifeline for many families and I am grateful that it is here.”
“Hearing loss for me makes me feel lonely in a room full of people, as I was missing so much of conversation. From the moment I met the DRC staff in the Halton Sensory Service office, they were welcoming, understanding and provided not only practical help with additional equipment to make life easier, but also advised me on support groups for Hearing loss, and Tinnitus”.
Following returning from the young people's residential weekend
“Matthew had a fabulous time, and gained so much confidence using BSL – many thanks for this opportunity. It was brilliant thank you for this opportunity”
“My son has been a regular attender at the Deafness Resource Centre (DRC) for 10 years. Initially he started in Happy Hands, then progressed to the youth club, and now is a volunteer helper.”
"I stopped going out until DRC helped me with special hearing equipment. Now I'm living my life again!"
“I’ve now fully re-engaged with my friends and feel confident going to the pub with my friends. My confidence has grown, and my mental health has greatly improved.”
“We found the booking process very easy, a warm welcome every week and all at a very reasonable cost. We are very happy with our booking and usage of the premises. We appreciate the friendliness and professionalism of all the staff that we deal with.”
Level 1 course starting 3rd October – New spaces now available
Level 2 starting 28th Sept. New spaces available – Places go fast, so please book soon.
Interpreter & Communication Service
Our Language Service Professionals are experienced in the following settings: medical appointments, general meetings, specialist …
Downloadable files and resources
From referral forms, application forms, resources and more…
If you live in St Helens, Halton or Knowsley, you may be eligible to receive free equipment
Would you like to learn British Sign Language?
Wish to know more about our Deaf Awareness Training Courses
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