Welcome to the Deafness Resource Centre

Communication Services
Service available Monday -Thursday 9.00am - 5.00pm Friday 9.00am - 4.00pm For AGREED CONTRACT interpreting after 5pm only, phone 07779 708360 We can not guarantee we will deal with your out-of-hours request, unless you have an agreement with us.
BOOK INTERPRETERS BY EMAIL Please send all information about the appointment to the email address enquiries@deafnessresourcecentre.org Please include: Date and time of booking Expected length of booking Client details Invoice details Contact details for you Contact details for venue of appointment, including postcode (if different) What support is required (BSL/SSE/STTR/L-S/DB Manual)

The Aims Of The Service Are To: Enable D/deaf people to get information in their first language Facilitate equal access to services and provision Empower D/deaf people Provide a high quality, confidential and reliable service We offer Communication Services for D/deaf people in a variety of settings. For example medical, legal, financial and other community settings. We Provide: British Sign Language interpreters Lip Speakers Deafblind interpreters Speech to text reporters Note-takers How To Book An Interpreter... Contact us with the date, time, venue and nature of the appointment and we will match your requirements to the most suited available interpreter. To ensure that we can meet your requirements, please give as much notice as possible when booking interpreters Quality Assurance We only use NRCPD* registered interpreters, who hold an enhanced Criminal Records Bureau disclosure and Professional Indemnity Insurance. NRCPD (National Registers of Communication Professionals working with Deaf and Deafblind People) is a professional register and therefore its members adopt and adhere to their code of ethics and working practices. Note to Service Providers Regarding The Disablility Discrimination Act (DDA)* If you offer services to the general public, you may already be aware of your obligations under the DDA, to take reasonable steps to ensure that everyone has access to your services. D/deaf people have particular needs around effective two-way communication, and the Deafness Resource Centre is dedicated to ensuring that this is in place when accessing services. If you would like to speak to us about making your service more accessible; or want some general information about our services, contact us now - we will be happy to help.